Privacy Policy

This Privacy Policy describes how 'Warriors Of Heaven' ("we," "us," or "our") collects, uses, and shares personal information collected from users ("you" or "your") of our website and services, in compliance with the General Data Protection Regulation (GDPR).

 

1. Information We Collect

1.1 Personal Information: When you use our website or purchase products from us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

1.2 Legal Basis for Processing: We collect and process personal information for the following legal bases:

• The processing is necessary for the performance of a contract with you (e.g., to fulfill your orders).

• The processing is necessary for compliance with a legal obligation (e.g., tax or accounting purposes).

• The processing is based on your consent (e.g., to send marketing communications).

• The processing is necessary for the legitimate interests pursued by us or a third party (e.g., to improve our services).

 

2. How We Use Your Information

2.1 We may use the information we collect from you for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your orders, account, or inquiries.

• To provide customer support and respond to your requests.

• To personalize your experience and provide you with relevant content and offers.

• To detect, prevent, and address technical issues or fraudulent activity.

 

3. How We Share Your Information

3.1 We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf. These service providers are contractually obligated to process your information only as instructed by us and in compliance with this Privacy Policy.

3.2 We may also share your information with law enforcement agencies, regulatory authorities, or other third parties as required by law or to protect our legal rights.

 

4. International Transfers of Data

4.1 Some of our third-party service providers may be located outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with GDPR requirements.

 

5. Data Retention

5.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

6. Your Rights

6.1 Under GDPR, you have the following rights regarding your personal information:

• The right to access your personal information and receive a copy of it.

• The right to rectify inaccurate or incomplete personal information.

• The right to erase your personal information in certain circumstances.

• The right to restrict or object to the processing of your personal information.

• The right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format.

6.2 To exercise your rights or for any inquiries regarding your personal information, please contact us at info@warriorsofheaven.co.uk

 

7. Data Security

7.1 We take appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

 

8. Changes to Privacy Policy

8.1 We reserve the right to update, change, or replace any part of this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting on our website.

 

9. Contact Us

9.1 If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@warriorsofheaven.co.uk